0345 6000 459

South West Grid for Learning South West Grid for Learning

The South West Grid for Learning (SWGfL) Trust is a not-for-profit charitable trust providing schools and other establishments with safe, secure, managed and supported connectivity and associated services, learning technologies to improve outcomes, and the toolkit for being safer online.

We are proud to be a world leader in online child safety, a founding member of the UK Council for Child Internet Safety as well as an advisor to Governments and the lead partner in the UK Safer Internet Centre.

Website: www.swgfl.org.uk


UK Safer Internet Centre UK Safer Internet Centre

The UK Safer Internet Centre is coordinated by a partnership of three leading organisations; Childnet International, the South West Grid for Learning and the Internet Watch Foundation. It is co-funded by the European Commission's Safer Internet Programme and is one of the 31 Safer Internet Centres of the Insafe network. The centre has three main functions: an Awareness Centre, a Helpline and a Hotline.

Website: www.saferinternet.org.uk


Professionals Online Safety Helpline Professionals Online Safety Helpline

The POSH helpline is a free service for professionals and volunteers working with children and young people. It provides signposting, advice and mediation, to resolve online safety issues staff face about themselves, such as protecting professional identity and online harassment, or problems affecting young people, for example cyber-bullying or sexting issues. It has been shortlisted for several national awards including the Nominet, ISPA (Internet Service Provider Association), UK IT Industry Awards, and TalkTalk Digital Hero Awards.

Telephone: 0344 3814 772
Email: helpline@saferinternet.org.uk
Website: www.saferinternet.org.uk/helpline


Revenge Porn Helpline Revenge Porn Helpline Call Charges

Further to recent media articles, the South West Grid for Learning issues the following statement in response to questions over the cost of calls to the helpline:

"South West Grid for Learning was proud to launch the Revenge Porn Helpline on February 8th 2015 and has been delighted with the supportive response from its users and the public. The Helpline is already supporting victims of Revenge Porn - victims who have intimate images of them shared and posted online without their consent.

"The Helpline can be accessed both online and via the phone.

"The Helpline number is 0345 6000 459 and is not a premium rate number. It is a Lo-call rate from BT landlines, with a maximum charge of 5p per minute.

"Calls from mobiles will cost significantly more, however we are always happy to return calls on request. The Helpline does not operate a call queuing system, protecting callers from unexpected call charges.

"The Helpline can also be reached free of charge via our email help@revengepornhelpline.org.uk, or our online reporting tool Whisper.

"We are a charity and do not receive any income from call charges.

"We work closely with law enforcement as well as service and social media providers. We have developed specialist expertise in supporting users in removing harmful content from the internet; expertise that is provided free of charge to callers.

"If you are a victim of Revenge Porn, please do make use of the helpline."

For further media enquires please contact esafety@swgfl.org.uk.