Important message, please read
Due to concerns around the Coronavirus outbreak, the Helpline will be operating an email only service for the time being.
Do you need help?
If you have been a victim of intimate image abuse, a Helpline practitioner can give you advice and support. You are not alone with this and we can help. You can reach us on the phone, by email or by sending us an anonymous ‘Whisper’ report.
When are we open?
The helpline is open from 10 am to 4 pm, Monday to Friday excluding bank holidays.
On Fridays, we operate a call-back system only, just leave us a voicemail and we’ll call you back. If you ring outside of these times, please leave a message on our voicemail with your contact number and we will get back to you as soon as we can.
What do I need to say?
If you're able to tell us a bit about what has happened this would help us to be able to give you the best advice possible. If you have any specific questions about the type of advice and information you're looking for, don't hesitate to ask.
These questions might be able to prompt you to know what to tell us:
- Has someone shared your images online? Where have they been shared?
- Is someone threatening to share your images? Where are they threatening to share them?
- Do you know who is doing this personally or did you meet them online?
- Try to provide us with direct URL links via email to any content that has been shared online and if you would like us to help with reports of users, provide a screenshot or direct URL link to their profile.
Getting in touch on the phone
We are currently operating an email only service due to Coronavirus lockdown, we cannot take calls at this time. Please use the Whisper tool or email to get in touch.
What number do I call? 0345 6000 459*
Can I request a call back? You can ask us to call you back, send us an email or submit a Whisper with your contact number and convenient time to call. We will respond to your request as soon as we can within our opening hours.
How much will my call cost?* Calls cost the same as standard landline numbers that start with '01' or '02'. If your phone tariff offers inclusive calls to landlines, calls to 0345 numbers will also be included in the same way. The Helpline does not operate a call queuing system, protecting callers from unexpected call charges. We are a charity and do not receive any income from call charges.
Get in touch using Whisper, our anonymous reporting form
You can send us a direct message through our anonymous reporting form, Whisper. This means you do not need to provide us with any of your personal details, but you can send us messages with questions and we can reply through the form. Messages will only be replied to during our opening hours, Monday - Friday 10am - 4pm.
This new service is a pilot phase so replies through this channel may be slower than emailing us directly.
Please note: Due to Coronavirus, we are operating an email only system. We cannot return phone calls at this time. Please leave us an email address for us to reply to otherwise we won’t be able to get in touch.
Contact Us through Facebook Messenger
You can chat to us thorugh facebook messenger during normal office hours, if we are not available, send us a message anyway and we will get back to you as soon as we can: