The Helpline is open from 10:00 to 16:00 Monday to Friday (excluding bank holidays).

What we can and can't do to help

  1. How can we help?
  2. What to expect
  3. How we can help

Access the advice and information on this page in a video format below: 

What we can help you with

We are a UK helpline supporting adults (those over the age of 18) who are victims of intimate image abuse and who have had their intimate images and videos shared without their consent, or when someone is threatening to do this.

Non-judgemental and confidential advice

You will receive advice and support on a 1-1 basis from one of our helpline practitioners.

Reporting and removal of content

We can help with reporting and removing content online. Whilst we cannot guarantee removal of all images, we have exceptional partnerships with the internet industry and hold an excellent takedown record.

Social media advice

Advice on the social media platform’s community guidelines and policies and how to report and remove content to which they should respond promptly. If not, we can help.

Reporting to the police

Advice on how and what evidence you need to gather and when you should approach the authorities.

Signposting to legal advice

We can help with signposting towards a free legal advice service to provide more legal information for what you have experienced and the options you may have.

What we can't help you with, but who can?

The helpline is only funded to support adults who live in the UK and have been a victim of intimate image abuse. If we cannot help you, we'll always do our best to put you in touch with someone who we think can. 

We cannot help anyone under the age of 18

The helpline is unable to support under 18s with this type of content.

We cannot support people from outside of the UK.

We are only funded to support victims of intimate image abuse in the UK. If you are not from the UK but require support, you may find help from an organisation in your country.

We do not have the capacity to provide long term emotional support or counselling to our clients.

We believe you should never be alone with how you are feeling after being a victim of intimate image abuse and we will always encourage to reach out for further support.

We cannot undertake criminal investigations or report to the police on the victim's behalf.

You will need to ring the 101 non-emergency police number, give the call handler brief details and ask for an appropriate officer to return your call.

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