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New out of hours support

We are developing a new out of hours support system for our clients as we know how meaningful it can be to get some interim support. To make sure this is as user-focused as it can be, we need your help to test it. 

This chatbot test will cover both helplines – Report Harmful Content and the Revenge Porn Helpline – and can potentially support victims experiencing a range of harm online. This is our first prototype and we value your feedback – good or bad – it will help to improve our service.

The link below will send you to a survey, and within this will be the chatbot. We'd really like as many people as possible to test the chatbot out and see if it provides a useful experience. Currently, this is not a live support channel and is intended to only be used for testing purposes. If you require support with any of the issues highlighted through the chatbot, do get in contact with RHC or RP for further advice and support. If you or someone you are supporting are in immediate danger, please don't hesitate to contact the police by dialling 999.

Take the survey here

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